Add Money to an Account

Setup or add funds to a prepaid account to communicate with your loved one.

Setup an Account by Phone


US & Canada

1 (800) 943-2189

International Callers

1 (903) 247-0069

NCIC Account Holders

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NCIC Inmate Phone Service


If you received a missed call from 800-943-2189, then this means an inmate or detainee was attempting to call you from a detention facility served by NCIC Inmate Communications. To receive calls from your family member or friend, simply setup a Inmate Jail Prepaid Collect account with a major credit card or debit card.

Before calling to set up an account, please make sure we are the phone service provider for the facility you are needing to be setup with.

Advantages of Prepaid Collect

  • One Bill
  • Better control of your monthly spending
  • Account can be used for more than one detainee
  • One account is good across all the facilities we service
  • Inmate Voice mail (allows you to leave messages for detainee)
  • Saves you money (Save even more with 2 or more numbers in an account)
  • Add up to 10 numbers to your account for no additional cost (cell, Home, family member, office)

Correctional Facility Services


I.C.E (Inmate Call Engine)

A User-Friendly System!

Video Visitation Platform

On-Site and Off-Site Visits

I.C.E Login

Review Inmate calls Information